FAQS
Here are Tiny Tribe's most frequently Asked Questions! If your query is not listed here, please contact us!
WHAT IS YOUR RETURN POLICY?
We offer exchange or full refund (minus charges incurred such as delivery fees) on orders within 14 days of receiving your items. If you made your order BEFORE your baby was born you have an extended return period of up to 14 days AFTER the date of your baby(s) birth (please enclose a copy of your baby’s birth certificate for verification). Products must be in their original condition, un-used and un-washed, including the original packaging*.
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*Not applicable for Wubbanub Pacifiers, no returns.
DO YOU OFFER GIFT CARDS?
Yes we do! We have a few options for gift cards:
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30 JD
50JD
70 JD
100 JD
WHAT ARE THE PAYMENT OPTIONS?
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Online payment with any credit or debit card via PayPal® (a secure online payment gateway)
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Cash on delivery/collection
WHAT IS YOUR REFUND POLICY?
Shipping charges will not be refunded. The customer is responsible for the cost of any returns should you choose to send the goods via courier. We can arrange this for you if you wish at a cost, to be quoted by the courier.
All the refunds against any purchase through this website will be refunded to the original mode of payment.